Aster Group

Customer news

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Read our latest Customer Annual Report

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Connected Living supports World Alzheimer’s Day

World Alzheimer’s day, celebrated on 21 September, is a national event that raises awareness of those people and their families affected by Alzheimer’s disease.

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Could you be missing out on £30 a week? Our Welfare Benefits Officer is here to help.

Our Welfare Benefits Officer is available to support you by providing guidance and tips on how to budget and reduce arrears.

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Enham Trust to join Aster Group

We’ve been pleased to recently announce that Hampshire-based disability charity, Enham Trust, is set to join Aster Group. This is subject to consultation and final approval in the autumn.

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Let us know your view on our service

Your thoughts and opinions play a vital role in helping us to shape the services we provide. We know that we don’t get everything right, and we really want to improve our services based directly on your feedback. It’s crucial therefore for us to learn and understand more about what we can do better.

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Check out our Money Advice Tool

Did you know that we provide a simple and free to use Money Advice Tool to help you make sure you’re getting the most from your money?

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Could you be missing out on £30 a week? Our financial wellbeing team is here to help

Our financial wellbeing and welfare reform teams are there to support you by providing guidance and tips on how to budget and reduce arrears.

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Your annual service charge statement

We want to make managing your home simple and easy. Over the next couple of weeks, we’ll be sending out your service charge statement to keep you informed about any changes to your account.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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