Repairs allowance available via MyAster

As our customer in a new shared ownership model property, we’d like to inform you that we have introduced a new process within our customer portal, MyAster.

 If you require further information or would like to request reimbursement for a particular repair at your property that is included in the criteria, you can now do this on MyAster. If you navigate to the ‘My Home’ page, find ‘Make a home ownership enquiry’ and the Repairs Allowance option will be available there. For more information, please see the FAQ document within that page.

 If you haven’t already signed up to MyAster, you can do so here or if you have already registered, please log in here.