Enjoying the festive period
It’s that time of year again, with many people starting to put up their decorations. You may have put yours up already! Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.
Contact centre delays
We’re currently experiencing some technical issues with one of our systems, which is causing delays for our contact centre team and customers.
Festive opening times
During the festive period our contact centre will be closed for a few days; however if you need to reach us in an emergency please call us on 0333 400 8222 as our out of hours service will be able to help.
Supporting you against Anti-Social Behaviour
We know when you experience ASB we know it can have a huge impact on your life, which is why we have a dedicated team to help tackle ASB in your community.
It's good to talk money
We’ve supported #TalkMoneyWeek which took place in November. The week helped to get us talking more about the pennies in our pocket and our thoughts and feelings around money, which is particularly important at this time of year.
Don't let a loan shark ruin your Christmas
Christmas is an exciting and joyous time of year for many but for some it can also bring stress, worry and financial pressure.
An update on developing a positive complaints culture
We are committed to delivering the best service we can to our customers, this includes if you ever need to make a complaint.
