Aster Group

Customer news

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Our holiday opening times – all the details you’ll need to reach us

Our Contact Centre opening hours will change over the Christmas holiday and all the details are here.

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Look after your money this winter – We’ve got advice on loan sharks and how to get the most from your cash

We all know winter is an expensive time of year but borrowing money can sometimes cause more problems than it solves. So before you take out a loan why not speak to us?

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Stay safe this winter – From fire safety to security, follow our tips to keep your home safe this winter

As we enter the festive period, you might be starting to put up decorations, so we’ve shared some top tips to keep your home safe and secure during this time.

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Keeping the environment safe

If you’re carrying out repairs on cars outside your home, please make sure you carry out car maintenance in an environmentally friendly way.

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Domestic abuse – we’re here for you

We have a dedicated team ready to help anyone who is experiencing domestic abuse, please call us on 01202 308744 for confidential advice and support.

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New parking bays for happy customers

We recently created some new parking spaces outside our homes in Devizes, Wiltshire where parking had become a problem for our customers.

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Our Connected Living service

Our Connected Living service is available to everyone to help them live confidently and independently at home. Read how we've recently supported one of our customers.

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You could win an iPad this Christmas – Just sign up to MyAster

You could win an iPad this Christmas – Just sign up to MyAster

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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