Aster Group

Customer news

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Spot the signs of a scam

Like many businesses, unfortunately we are not immune to scammers imitating us in order to make fraudulent calls. Callers often use tricks to persuade you that they are calling on behalf of a genuine company and may use techniques to try to get you to tell them your personal information.

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Check out our Money Advice Tool

Did you know that we have a simple and free to use Money Advice Tool to help you make sure you’re getting the most from your money?

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The cost of living – your views needed

The Resident Voice Index is a long-term project that collects the views of social housing customers to find ways to make improvements. The team collects feedback from you and other customers via online surveys about different topics. The latest survey that you can get involved in is about the cost of living.

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Surveying your home

We’ve launched an ambitious project to survey all our homes, including yours, by autumn 2022.

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Homes for Ukraine scheme

The government’s Homes for Ukraine scheme allows people to open their homes to Ukrainians to live in if they’ve been forced to escape the country.

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We’re a Disability Confident Leader

We’re pleased to announce that we are now a Disability Confident Leader.

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Save water, save money

Want to save money while helping the environment?

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Connected Living supports MS awareness week

This #MSAwarenessWeek the charity Multiple Sclerosis Trust is shining a light on the uncertainty of living with Multiple Sclerosis (MS).

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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