Aster Group

Customer news

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How to deal with unknown callers

Bogus callers succeed because they sound believable, so don't be fooled. Make sure they are who they claim to be by following these simple steps.

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We've joined forces with the fire service

We’ve joined forces with Devon and Somerset Fire and Rescue Service (DSFRS) to offer free Home Safety Visits in the homes of our Connected Living customers across Somerset and Devon.

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Friends raise over £4k for Dementia UK

Two of our colleagues recetly took part in a gruelling challenge to raise money for Dementia UK, our charity of the year.

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Building work begins on 80 affordable homes in Totton

Work has begun to build 80 new affordable homes ready for families to move into in Totton, Southampton.

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Home insurance for your belongings

Home contents insurance can help you to cover the cost of unexpected problems in your home, caused by a flood or fire.

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Supporting customers throughout the pandemic

Our Independent Living team has made thousands of weekly calls to customers to offer support and help during the pandemic.

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Getting to know how Staircasing works

If you’re a shared owner and have considered increasing the proportion of the home you own, staircasing might be for you.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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