Aster Group

Customer news

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New Customer Annual Report

Our new Customer Annual Report has been designed to give you an overview of our performance in areas that matter to you.

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Less waiting, more talking as call back feature announced for contact centre

We have been working hard on improving your contact experience and from Spring we will be introducing some exciting new features.

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Rent changes from April 2020

Changes to rent prices have been announced by central government.

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Service charges throughout the year

We know that service charges can be a bit difficult to understand so we've put together this infographic to show key dates throughout the year and this handy video.

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Keeping garages safe

If you rent a garage from us, please make sure the items you store are in line with our safety guidelines.

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Our policy on installing CCTV

On occasions, some people might want to install CCTV in their homes.

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Could you join our team as an apprentice?

We are offering a new and exciting opportunity for four people to join our team and become business apprentices.

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Avoid falling victim to loan sharks this Christmas

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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