Have you received a bogus letter?

We’ve recently had reports of a number of customers receiving bogus letters from a company claiming to act on behalf of the Energy Company Obligation (ECO), a government energy efficiency scheme.{...}

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Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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