- Service charges
As a freeholder, you may pay us service charges because you own your home through Right to Buy or have staircased as a shared owner to own 100% of your property. It will state in your title deeds or leases whether we can charge you.
We will only recover certain charges from you which tend to be to maintain external, communal areas (such as grounds maintenance, external cleaning, trees, etc).
Service charges are payments made to us for services and maintenance. Service charges will differ from one area to another and will depend on the type of home and the terms of your lease.
For more information, please visit our service charges page.
Health & safety
We provide external and environmental services across our properties in partnership with our subcontractor and supplier partners.
These services are focused on creating pleasant, safe and well kept places for our customers to live. They include:
- Communal grounds maintenance
- Arboriculture management and works
- Environmental services.
We currently provide these services in:
- Devon and Cornwall
If you have any questions about these services, please contact us on 0333 400 8222 and ask to speak to a member of our estate services team.
As a home owner your property is managed by our home ownership teams. If you’d like to get in touch please contact the home ownership team for your area by email:
Home ownership Wiltshire
Contact our home ownership team in Wiltshire.Email me
Home ownership Hampshire
Contact our home ownership team in Hampshire.Email me
Home ownership Dorset
Contact our home ownership team in Dorset.Email me
Home ownership Somerset and South West
Contact our home ownership team in Somerset and the South West.Email me