Report a repair

To report a non-emergency repair, please log in to your online account.

If you don’t already have an online account, you can register for free in just a few minutes - you will need your Rent Account Number

Emergency repairs

If you need to report an emergency repair, please call: 

  • All customers excluding Dorset: 0800 612 1010 (including out of hours) 
  • Dorset customers only: 0800 2300 232 (Out of hours: 0845 050 0568)

Call our contact centre on

0333 400 8222