Aster Group

Customer news

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Sale of Sarsen Court

The way we work has changed over the years and like many businesses there is no longer the need for large corporate office space in the same way as there once was.

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We’re backing Service with Respect

Everyone deserves to be treated with respect while doing their job, so we’re supporting the Institute of Customer Service, Service with Respect campaign to make sure our front line colleagues and customers can work safely in our communities.

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Getting to know how Staircasing works

If you’re a shared owner and have considered increasing the proportion of the home you own, staircasing might be for you.

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Spotlight on shared ownership

Our shared ownership homes help our customers onto the property ladder, through using a smaller deposit to buy a percentage of their home. Read Stephanie’s story here, who moved into her home last Autumn.

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Rent changes from April 2021

We’re making some changes to how much rent you pay from the beginning of April, which means that you’re likely to see a small increase in your rent.

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Volunteer support during the pandemic

Over the last few months our colleagues have volunteered in different ways to offer support during the COVID-19 pandemic.

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Get the kids active

Did you know that there’s a host of free online physical activity sessions specifically designed for children aged two to five for you to access each week?

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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