Aster Group

Customer news

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How to deal with unknown callers

Bogus callers succeed because they sound believable, so don't be fooled. Make sure they are who they claim to be by following these simple steps.

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Skaters raise cash for Teenage Cancer Trust

One of our colleagues, Cara recently took part in a skateathon and raised over £800 for charity.

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Financial help is available

If you’re struggling to make ends meet, our Financial Wellbeing team are here to support you

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Tackling Anti-Social Behaviour

We know that Anti-Social Behaviour (ASB) can have a huge impact. Find out how we can help here.

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Have you got a business idea that could change the world?

The Aster Foundation is looking for 10 social entrepreneurs who would like to be part of inc. - a 10-month project to support social businesses.

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Confidence at home with Connected Living

Our Connected Living service supports people to live independently at home, safe in the knowledge that help is never far away thanks to devices such as emergency call pendants, fall detectors and GPS devices.

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Connected Living celebrates Carers Week

This month we celebrated Carers Week by joining over 2,000 organisations including charities, politicians and businesses to make a pledge to respect and support unpaid carers in our communities.

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Our COVID-19 update

We’ve kept a close eye on government guidance around COVID-19 restrictions so that we can be ready to make any changes if the services we provide you are affected.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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