Keep connected with Connected Living
As temperatures continue to fluctuate, our Connected Living team is supporting our customers to live confidently at home.
An update about our response to COVID-19
As the government starts to set out its roadmap for easing us out of lockdown, we wanted to update you on our approach to delivering services in and around your home.
An update on COVID-19
To help our customers and colleagues stay safe during this time, we’re operating an essential works only service inside our customer’s homes until further notice.
COVID-19 scams – be extra vigilant
Unfortunately, there has recently been a rise in scams connected to COVID-19 which have been targeting people’s concerns about the pandemic.
Tackling fuel poverty
Everyone deserves to live in a warm home that they can afford to heat this winter. However, millions of families are affected by fuel poverty and we’re committed to tackling this issue and improving the energy performance of our homes.
Our virtual letting service
We’ve adapted lots of our services over the last few months to continue to support you in your home. One of these has been the launch of our virtual letting service, which allows new customers the chance to view their new home through virtual tours.
Putting your voice first
We want to make sure that your thoughts and opinions shape the way we provide our services to you.
We recently spoke to some of our customers about our plans to change the way we carry out our grounds maintenance service, which includes things like communal grass and hedge cutting for example.
