If you live in one of our homes, this section of our website contains useful information, downloads, links and advice on our services and matters which are important to you. All the links below will take you through to your customer account.
If you’re not already registered, create an account now.
Request a repair
If you need to report a non-emergency repair, you can let us know quickly here without having to call or email.
Make a Payment
Pay your rent or make a payment from the comfort of your own home by following a few simple steps.
Update my details
Let us know about any changes to the information we hold about you, such as payment details or a change of name.
Report anti-social behaviour
Let us know about any problems you are experiencing with anti-social behaviour in your area.
The Aster Foundation was created by us to give something back. It’s the work we choose to do over and above our landlord and development activities.
We know we can make the most difference to our customers and local people by helping them to discover and grow their digital skills, supporting individuals through financial challenges, building employability and inspiring pride across our communities.
Our Corporate Strategy
Our vision is that everyone has a home. It’s a bold statement but one everyone across our business is passionate about.
We provide safety and security through our reliable landlord and independent living services and we supply a wide range of housing options in response to the housing crisis.
Helping guide what we do are our five business priorities, which turn our vision into the delivery of good quality services and more homes.
Looking to buy your own home?
Whether you are looking to buy outright or through shared ownership, we can help you find your perfect home.
All the information and advice you need on owning or managing your home. From homeownership options and guidance on maintaining your home, to how to keep living independently in your current family home or moving to receive the care you need.
Economic Impact Report
Because we sit at the heart of society, we believe it’s important to measure our impact in as tangible a way as possible to understand our business, ensure our strategy is relevant, help us make positive contributions to society and fulfil our business objectives.
To calculate the true economic impact of our activities, market analysis consultant, Development Economics Ltd, has reviewed our work during the financial year 2017/18 to measure the success of our strategy to build new homes and provide vital services to our communities.