Existing Customers

My account

If you live in one of our homes, this section of our website contains useful information, downloads, links and advice on our services and matters which are important to you. All the links below will take you through to your customer account.

If you’re not already registered, create an account now.

Request a repair

If you need to report a non-emergency repair, you can let us know quickly here without having to call or email.

Log in

Make a Payment

Pay your rent or make a payment from the comfort of your own home by following a few simple steps.

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Update my details

Let us know about any changes to the information we hold about you, such as payment details or a change of name.

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Report anti-social behaviour

Let us know about any problems you are experiencing with anti-social behaviour in your area.

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Aster Foundation

The Aster Foundation was created by us to give something back. It’s the work we choose to do over and above our landlord and development activities.

We know we can make the most difference to our customers and local people by helping them to discover and grow their digital skills, supporting individuals through financial challenges, building employability and inspiring pride across our communities.

Find out more

Our Corporate Strategy

Our vision is that everyone has a home. It’s a bold statement but one everyone across our business is passionate about. 

We provide safety and security through our reliable landlord and independent living services and we supply a wide range of housing options in response to the housing crisis.

Helping guide what we do are our six business priorities, which turn our vision into the delivery of good quality services and more homes.

Find out more

Homeownership

Looking to buy your own home?

Whether you are looking to buy outright or through shared ownership, we can help you find your perfect home. 

Search our properties

ONE LOCATION FOR ALL THE HELP YOU NEED

Advice hub

All the information and advice you need on owning or managing your home. From homeownership options and guidance on maintaining your home, to how to keep living independently in your current family home or moving to receive the care you need.

FIND OUT MORE

NEWS

Shared ownership report

Aster Group has released 'Another Way: Helping shared ownership thrive', our second specially commissioned YouGov report in to shared ownership.  You can see more here:

Download 2018 report

download 2017 report

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