COVID-19 update for customers
Following the government’s announcement outlining its road map to ease lockdown, we've updated our approach to delivering services in and around your home.
We've now started to carry out routine repair services inside your home, and we're working through the backlog of repairs that have been reported to us since 4 January 2021. We've also resumed gas safety inspections and lifting equipment services inside the homes of clinically extremely vulnerable customers.
You can view our staged approach to turning our services back on below, as well as an update on our ongoing response to COVID-19.COVID-19 UPDATE Three staged approach to turning services back on
Looking to buy your own home?
Let’s face it, getting on the property ladder isn’t getting any easier is it? Saving for a large deposit and even getting accepted for a mortgage that’s enough to buy the home you want could be pie in the sky, right?
Enter - Shared Ownership, the property ladder buying solution. You find a home with a Shared Ownership purchase option and you buy a share (from 25% to 75%) making it affordable.Shared Ownership
The Aster Foundation was created by us to give something back. It’s the work we choose to do over and above our landlord and development activities.
We know we can make the most difference to our customers and local people by helping them to discover and grow their digital skills, supporting individuals through financial challenges, building employability and inspiring pride across our communities.Find out more
Everyone has a home
Our corporate strategy 2020/21
We improve people’s lives. We provide safety and security through our reliable landlord services and we supply a wide range of housing options in response to the housing crisis. Our strengths are our people and ethical approach.Find out more
Economic Impact Report
Because we sit at the heart of society, we believe it’s important to measure our impact in as tangible a way as possible to understand our business, ensure our strategy is relevant, help us make positive contributions to society and fulfil our business objectives.
To calculate the true economic impact of our activities, market analysis consultant, Development Economics Ltd, has reviewed our work during the financial year 2017/18 to measure the success of our strategy to build new homes and provide vital services to our communities.Read our report
ONE LOCATION FOR ALL THE HELP YOU NEED
All the information and advice you need on owning or managing your home. From homeownership options and guidance on maintaining your home, to how to keep living independently in your current family home or moving to receive the care you need.FIND OUT MORE