From time to time we all need a little financial help. The benefit system can provide short or long term help depending on your circumstances. The benefit system can be very confusing especially because the government are introducing a lot of changes at the moment.
We have a Money Advice Tool which will help you check how much benefit you should be getting. You can share the results with us…or not, the choice is yours. We hope you find the tool easy to use and of use to you.
We also have a Benefits Workflow which might help you see what you should be claiming. Please scroll down to view it.
Both the Money Advice Tool and the Workflow can be a bit confusing and so please feel free to call us on 0333 400 8222 if you need any help or advice to claim the benefits you are entitled to.
And remember, if you are unable to pay your rent you must talk to us, we are here to help, so please phone the contact centre and ask to speak to your customer accounts team.
The Government, through the Department for Work and Pensions is rolling out a new benefit system called Universal Credit.
You can find out more by following the links in the work flow below or you can go direct to the Governments own website.
Even if you are entitled to help with paying your rent, it may not cover your full rent and service charge for the following reasons: