Aster Group

Customer news

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Spot the signs of a scam

Like many businesses, unfortunately we are not immune to scammers imitating us in order to make fraudulent calls. Callers often use tricks to persuade you that they are calling on behalf of a genuine company and may use techniques to try to get you to tell them your personal information.

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We’re visiting you soon

Over the next five months, we’ll be travelling across Dorset, Wiltshire, Hampshire and Somerset in our mobile community office visiting our customers.

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We’ve built more homes than ever before

We built a record 827 new homes in 2016/17.

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Colleagues shortlisted for regional award

Two of our colleagues have been shortlisted for this year’s South West Contact Centre Awards.

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Keeping our communities safe

We work hard to ensure that our communities are safe and pleasant places to live and we take reports of suspected drug use and anti-social behaviour very seriously.

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Extra £500k for Hampshire customers

Our Hampshire benefits team has secured an impressive £516,000 in additional household income for our customers over the last 12 months.

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New homes in Plymstock

Construction has started at our new development in Horn Lane, Plymstock.

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Did you know?

Last year, we helped over 40 people to unlock funding that they weren’t aware they were eligible for, collectively releasing over £11,000 to help with things like replacement boilers and radiators.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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