Our policies are regularly reviewed and we welcome feedback. Please fill in our online policy feedback form at the bottom of this page, or contact us if you'd like further information. Please be aware that the internal procedure documents referenced within our policies are confidential.

Data Protection Policy

Data protection policy.

Environmental Sustainability Policy

Environmental sustainability policy.

Diversity and Inclusion Policy

Gas, oil and solid fuel policy

Lettings Policy

Lettings policy.

Repairs and Maintenance Policy

Repairs and maintenance policy.

Tenancy Policy

Customer Engagement Policy

Complaints Policy

Anti-Social Behaviour Policy

Transparency Statement

Estate Management Policy

Income Recovery Policy

Contact us

Policy feedback

Our policies are regularly reviewed and we welcome feedback. Please complete the form if you'd like to comment or require further information.

ASTER GROUP

Policies