ASTER GROUP

Policies

Our policies are regularly reviewed and we welcome feedback. Please be aware that the internal procedure documents referenced within our policies are confidential. Please contact us if you'd like further information. 

Anti-Social Behaviour Policy

Anti-Social Behaviour Policy

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Safeguarding Adults at Risk Policy

Safeguarding Adults at Risk Policy

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Complaints Policy

Complaints Policy

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Safeguarding Children Policy

Safeguarding Children Policy

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Customer Voice Policy

Customer voice policy

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Data Protection Policy

Data protection policy.

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Diversity and Inclusion Policy

Diversity and Inclusion Policy

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Domestic abuse policy

Domestic abuse policy.

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Environmental Sustainability Policy

Environmental sustainability policy.

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Neighbourhood Management Policy

Neighbourhood Management Policy

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Gas, Oil and Solid fuel policy

Gas, Oil and Solid fuel policy

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Transparency Statement

Transparency Statement

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Repairs and Maintenance Policy

Repairs and maintenance policy.

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Right to Buy/Right to Acquire Policy

Right to Buy/Right to Acquire Policy.

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Income Management Policy

Income Management Policy

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Infestation & Pest Policy

Infestation & Pest Policy

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Lifts and Lifting Policy

Lifts and Lifting Policy

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Water Safety Policy

Water Safety Policy

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Smoke and Carbon Monoxide Alarm Policy

Smoke and Carbon Monoxide Alarm Policy

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Fire Safety Policy

Fire Safety Policy

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Electrical Installations Safety Policy

Electrical Installations Safety Policy

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Asbestos Management Policy

Asbestos Management Policy

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