
Nominate your customer service hero
We’re looking for our Customer Services hero of the year, and we’d like to hear from you who that should be.
We’re looking for our Customer Services hero of the year, and we’d like to hear from you who that should be.
There is now just one number to call to report a repair, make a payment or to update your personal details.
If a manufacturer identifies a problem with an appliance you have bought they may need to contact you so that they can either recall or repair it.
It can be difficult to tell a rogue trader or distraction burglar from a genuine trader.
So it’s worth taking extra time to check that they are who they say they are.
Over the next five months, we’ll be travelling across Dorset, Wiltshire, Hampshire and Somerset in our mobile community office visiting our customers.
We built a record 827 new homes in 2016/17.
Two of our colleagues have been shortlisted for this year’s South West Contact Centre Awards.
We work hard to ensure that our communities are safe and pleasant places to live and we take reports of suspected drug use and anti-social behaviour very seriously.
Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.
Request a repair