Aster Group

Customer news

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Simple steps to get ready for emergencies

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Welcoming space for support

The Dual Diagnosis Hub (DDH) tries to make the world a better place for those struggling with co-occurring mental health and addiction issues.

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Help for households during power cuts

If a power cut happens, did you know there’s free support available to those who might need an extra hand?

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Future Board members programme

At the end of last year, we asked customers to get in touch if they wanted to take part in our Future Board Members Programme. Meet the successful candidates here.

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Changes to your rent from April 2023

With the cost of living rising and energy prices going up, we understand that many people might be concerned about the affect this will have on how much money we all have to spend each month.

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We support Service with Respect

We’re proud to be part of the Institute of Customer Service’s Service with Respect campaign to make sure that all customer service workers are treated with respect while doing their job.

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Ways to volunteer near you

If you’d like to give something back to your community, volunteering can be a great way to support a project that helps local people.

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Read our customer annual report

Read our Customer Annual Report.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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