Creating your account
We have an online customer services portal, MyAster, which you can use to access a wide range of services including:
- paying your rent
- updating your personal details
- reporting a repair to your home
- reporting any issues like anti-social behaviour and much more.
Many of our customers find the best way of getting in touch with us is by using MyAster. You can register for the service here. However, if you do not have access to our online services, have a general enquiry or perhaps want to let us know about something we’ve done well, you can complete this form.
Coronavirus update for customers
Like many businesses across the country both large and small, we’re doing all we can to continue to deliver our core services in line with the ongoing guidance we are receiving from the government. We understand that these are extremely worrying times for our customers and we’re working hard to manage the impact on the services we provide.
Call our contact centre on
0333 400 8222
Monday to Friday - 08:00 to 17:00