Existing customers

Exchange my home

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If you are already renting a home with us, you can carry out a mutual exchange with other social housing or council customers. To be eligible for an exchange you must keep to the terms of your tenancy agreement. If you'd like more information, read our Mutual Exchange handbook.

To help you look for a person to exchange with you can use the national online register Homeswapper. Alternatively, customers living in the Dorset area can use the Exchange Locata service.

This is a free service for our customers and can be quicker than waiting for a transfer. It’s easy to use. Just register your details on the website and wait for ‘match alerts’ to be sent to you.

If you need any help using Homeswapper please contact the neighbourhood team.

Mutual Exchange Handbook
Right to buy

To find out more on your voluntary Right to Buy, preserved Right to Buy, Right to Acquire as well as the Right to Buy process.

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Rent free weeks

Find out when your rent free weeks are.

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Exchange my home

If you are already renting a home with us, you can carry out a mutual exchange with other social housing or council customers.

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Move to a new home

If you are an existing customer looking to transfer to another Aster property, then the following information will be useful to you.

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