Aster Group

Customer news

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Nominate your customer service hero

We’re looking for our Customer Services hero of the year, and we’d like to hear from you who that should be.

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Extra £500k for Hampshire customers

Our Hampshire benefits team has secured an impressive £516,000 in additional household income for our customers over the last 12 months.

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New homes in Plymstock

Construction has started at our new development in Horn Lane, Plymstock.

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Did you know?

Last year, we helped over 40 people to unlock funding that they weren’t aware they were eligible for, collectively releasing over £11,000 to help with things like replacement boilers and radiators.

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Sign up to My Account

If you want to change your personal details, report a non-emergency repair, pay your rent or let us know about an anti-social behaviour issue you can do so by logging on to My Account.

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Our office in Plymouth has moved

Our new address in Plymouth is

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Reducing our environmental impact

We’re delighted to have received international accreditation for our approach to managing our environmental impact.

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Owning your own home is possible

Put off thinking about owning your own home because of the huge deposits or large mortgage needed?

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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