Your service charges

A service charge is a payment made to cover the cost of providing and maintaining services such as communal repairs, maintenance, improvements, insurance and management costs in and around your home.

Most of these services have continued to be carried out over the last year.

You’ll soon receive a service charge letter that will let you know how much your services charges will be for the next financial year, so from April 2021.

It’s important that you let us know if there are any charges included for services that you don’t receive from us. If you notice this is the case, please get in touch with our team on 0333 400 8222 or email

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