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New Customer Annual Report
Our new Customer Annual Report has been designed to give you an overview of our performance in areas that matter to you.
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Domestic abuse: we are here for you
We have a dedicated team ready to help anyone who is experiencing domestic abuse. We understand that not all homes are a place of safety, especially at this time, when many people are at home together for long periods of time.
Extra support through the Aster Foundation
We have many extra services available through the Aster Foundation that you can access
Service charges throughout the year
We know that service charges can be a bit difficult to understand so we've put together this infographic to show key dates throughout the year and this handy video.
Less waiting, more talking as call back feature announced for contact centre
We have been working hard on improving your contact experience and from Spring we will be introducing some exciting new features.
Rent changes from April 2020
Changes to rent prices have been announced by central government.
Keeping garages safe
If you rent a garage from us, please make sure the items you store are in line with our safety guidelines.
Our policy on installing CCTV
On occasions, some people might want to install CCTV in their homes.
