Aster Group

Customer news

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Nominate your customer service hero

We’re looking for our Customer Services hero of the year, and we’d like to hear from you who that should be.

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Have you considered an apprenticeship?

National apprenticeship week takes place this month and we've got apprenticeship opportunities in all types of careers including in our trade teams, within our Land and Property team and in our Customer Service teams.

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Changes to your service charges

Next month we’ll be writing to you to let you know how much your service charges will be for the next year.

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Phone charger safety

Fake phone chargers can often be made with low quality materials and mean that they’re more likely to be a fire hazard.

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Share your thoughts and views

A new survey has been released by the Regulator for Social Housing, which oversees all landlords like us and the services we provide you.

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Energy saving support around the home

If one of your New Year’s resolutions is to be greener and more sustainable, a good place to start is looking at the ways you might be able to make your home more energy efficient.

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Get moving for care

To celebrate Central and Cecil’s 95th anniversary, you can get involved in a challenge to get moving throughout January and February, while raising money for a good cause.

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Your new grounds maintenance service

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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