Providing advice when you need it

So that we can best support our customers, we have brought two of our teams together to provide you with easier access to advice on things like benefits, money management and using the internet to search and apply for a job online.{...}

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Fire Safety

Whilst we have no specific concerns about the safety of our buildings, we are undertaking a review of our communal properties following the tragic fire in London earlier this month to ensure the on-going safety of our customers.{...}

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Registering your appliances

If a manufacturer identifies a problem with an appliance you have bought they may need to contact you so that they can either recall or repair it.{...}

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0800 612 1010 – Dorset customers should call 0800 2300 232.

Request a repair