Keeping warm and staying safe
January usually brings us both cold snaps, wet weather spells and sometimes a sprinkling of snow. So we wanted to share some simple steps you can take to look after your wellbeing.
Register your appliance
Did you receive a new appliance as a Christmas present? Perhaps you’re looking to upgrade an appliance in the January sales? Or, you’ve found a second hand bargain online?
Enjoying the festive period
For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.
Do you need to report an emergency repair?
Our contact centre is open Monday – Friday from 8am – 5pm, if you have an emergency repair or issue within your home you need to report outside of these hours then please still call the contact centre on 0333 400 8222 and you’ll be connected with our out of hours service who will be able to help.
Going away over the festive period?
If you’re planning a trip away or will be away visiting family and friends over Christmas it’s important you take a few quick and simple steps to keep your home as safe as possible.
Festive opening times
During the festive period our contact centre will be closed for a few days; however if you need to reach us in an emergency please call us on 0333 400 8222 as our out of hours service will be able to help.
Supporting you against Anti-Social Behaviour
We know when you experience ASB we know it can have a huge impact on your life, which is why we have a dedicated team to help tackle ASB in your community.
