Aster Group

Customer news

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Spotlight on shared ownership

Our shared ownership homes help our customers onto the property ladder, through using a smaller deposit to buy a percentage of their home. Read Stephanie’s story here, who moved into her home last Autumn.

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New parking bays for happy customers

We recently created some new parking spaces outside our homes in Devizes, Wiltshire where parking had become a problem for our customers.

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Our Connected Living service

Our Connected Living service is available to everyone to help them live confidently and independently at home. Read how we've recently supported one of our customers.

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You could win an iPad this Christmas – Just sign up to MyAster

You could win an iPad this Christmas – Just sign up to MyAster

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Answering your anti-social behaviour questions

We recently asked you to get in touch with your questions about how we tackle anti-social behaviour (ASB).

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Support for our independent living customers

Our independent living officers are on hand to support customers living in our independent living schemes. One customer recently got in touch to share their story about the help he received.

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Neighbourhood transformed by clean up

We recently cleaned up some of the green banks in Chiminage, Marlborough, Wiltshire, that had been neglected and was frequently used to dump litter. Our team cleared the litter, fitted new fencing around the area, cut back overgrown hedges and laid new turf.

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Working to end fuel poverty

We believe everybody should live in a warm dry home that they can afford to heat this winter. However we know that fuel poverty effects millions of families and for that reason we’re supporting a campaign to end fuel poverty launched by fellow housing association Home Group.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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