Aster Group

Customer news

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Simple steps to get ready for emergencies

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Are you claiming Universal Credit?

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Managing increased rainfall in your garden

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Changes to your rent from April 2025

You should now have received your letter with details of your rent for the upcoming financial year.

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Money Matters Week – Aster Foundation

Join us for Money Matters Week, a series of supportive, practical and inclusive sessions designed to help you gain confidence with money management.

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MyAster – have your details changed?

If you need to let us know about any changes to the information, we hold about you such as who lives in your home, or a change of name you can easily update this on the MyAster portal.

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Grit bins in your area

While the days are beginning to get longer and spring is edging closer, we may yet still experience some extremely cold weather which may result in frost, ice and snow.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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