It's good to talk money
We’ve supported #TalkMoneyWeek which took place in November. The week helped to get us talking more about the pennies in our pocket and our thoughts and feelings around money, which is particularly important at this time of year.
Don't let a loan shark ruin your Christmas
Christmas is an exciting and joyous time of year for many but for some it can also bring stress, worry and financial pressure.
An update on developing a positive complaints culture
We are committed to delivering the best service we can to our customers, this includes if you ever need to make a complaint.
Enabling Employment Week – 13 – 17 January 2025
Start your 2025 with purpose by joining Aster Foundation’s Enabling Employment Week. This free event, running from 13–17 January, is packed with workshops, webinars, and personalised sessions designed to empower you to achieve your career aspirations.
Updating our approach to dealing with condensation, damp and mould
We understand condensation, damp and mould can be a concern within homes, particularly at this time of year. In consideration of this, we have recently adapted our approach to responding to your concerns about condensation, damp and mould in your homes.
National Safeguarding Week: how we can all play our part
Safeguarding is crucial to ensuring the safety and wellbeing of both customers and colleagues, particularly children, older people, and those with disabilities.
A Universal Credit reminder
If you are claiming Tax Credits or Job Seekers Allowance, you may soon get a letter from the Department for Work and Pensions (DWP) telling you to claim Universal Credit.
