Visiting our offices is changing
Like many businesses, we closed our receptions to visitors in March 2020 as a result of the pandemic, and since then we’ve all found new ways to keep in touch. Instead of visiting us, lots of customers now use our MyAster portal, the contact centre, the post office or local pay points.
Meet our Customer Scrutiny Panel (CSP)
Did you know that we have a Customer Scrutiny Panel (CSP) made up of customers who volunteer their time to review the services you receive?
Tell us if something needs repairing
If you spot something that’s broken or not working in and around your home, please let us know so that we can fix it.
Free fruit and veg for families
If you’re pregnant or have a child under four and claim government support, did you know you could be missing out on vouchers for fresh fruit and veg?
Skaters raise cash for Teenage Cancer Trust
One of our colleagues, Cara recently took part in a skateathon and raised over £800 for charity.
Financial help is available
If you’re struggling to make ends meet, our Financial Wellbeing team are here to support you
Tackling Anti-Social Behaviour
We know that Anti-Social Behaviour (ASB) can have a huge impact. Find out how we can help here.
