Aster Group

Customer news

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Read our latest Customer Annual Report

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Celebrating volunteering week

You can now be part of our campaign to donate over 1,000 hours of volunteering across our communities. All you need to do to get involved is visit our volunteering platform, Aster VIP.

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Connected Living marks Carers' Week

Did you know there are 6.5 million people in the UK who care for a loved one? Connected Living recently celebrated Carers' Week to shine a light on the challenges that unpaid carers often face and experience.

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Local children’s playground refurbished using recycled washing machines

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Connected Living marks Carer’s Week

Did you know there are 6.5 million people in the UK who care for a loved one? Connected Living is celebrating Carer’s Week in June to shine a light on the challenges that unpaid carers often face and experience.

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Spot the signs of a scam

Like many businesses, unfortunately we are not immune to scammers imitating us in order to make fraudulent calls. Callers often use tricks to persuade you that they are calling on behalf of a genuine company and may use techniques to try to get you to tell them your personal information.

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Check out our Money Advice Tool

Did you know that we have a simple and free to use Money Advice Tool to help you make sure you’re getting the most from your money?

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The cost of living – your views needed

The Resident Voice Index is a long-term project that collects the views of social housing customers to find ways to make improvements. The team collects feedback from you and other customers via online surveys about different topics. The latest survey that you can get involved in is about the cost of living.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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