Aster Group

Customer news

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Simple steps to get ready for emergencies

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Service with Respect

We’re proud to be part of the Service with Respect campaign to make sure that all customer service workers are treated with respect while doing their job.

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Storytelling workshop for over 55s in Wells tackles loneliness

A group of customers from Somerset recently took part in a storytelling workshop aimed at tackling loneliness among the over 55s.

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C&C shortlisted for top ranking in Investors in People Gold Award

Central and Cecil Housing Trust (C&C) has been thrilled to learn that it has made the final shortlist for a top industry award by Investors in People.

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The cost of living – share your views

The Resident Voice Index is a long-term project that collects the views of social housing customers to find ways to make improvements.

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Log burners and open fires

Solid fuel appliances, like log burners or open fires can cause a safety risk if people don't use the right fuel to burn. If you've installed a solid fuel appliance in your home, please let us know on 0333 400 8222 so we can make sure it's properly maintained.

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Could you be missing out on £30 a week? Our Welfare Benefits Officer is here to help.

Our Welfare Benefits Officer is available to support you by providing guidance and tips on how to budget and reduce arrears.

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Enham Trust to join Aster Group

We’ve been pleased to recently announce that Hampshire-based disability charity, Enham Trust, is set to join Aster Group. This is subject to consultation and final approval in the autumn.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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