Aster Group

Customer news

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Tackling Anti-Social Behaviour

We've been marking this year’s ASB Awareness Week, the theme for which is “Making Communities Safer.” you experience Anti-Social Behaviour (ASB) we know it can have a huge impact on your life, which is why we have a dedicated team to help tackle ASB in your community.

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Volunteers tidy up estate in Dorset

A team of keen volunteers recently spent the day litter picking in Verwood, Dorset.

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Look after your heating this winter

During cold weather snaps your external pipes connected to your boiler may freeze. Here’s what to do if this happens.

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Apprentices receive gifts from local building supplier

Five of our apprentices received a range of tools and toolboxes from long-term supporter of the Aster apprentice programme, Bradfords Building Supplies, to help give them a kick start in their new career.

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Tackling condensation and mould

Mould can happen when there’s too much moisture in the air. Moisture is produced by steam from cooking and bathing, as well as washing and drying laundry. Follow these tips to help reduce the amount of condensation in your home

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Support for local food banks

We’ve made a £3,500 donation to seven food banks across the south and south west to support the crucial work they’ve been doing over the last 12 months.

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An update on COVID-19 and our services

We’re working hard to provide you with reliable customer services every day, but there’s several factors out of our control at the moment that are making it harder for us to do this.

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Our holiday opening times – all the details you’ll need to reach us

Our Contact Centre opening hours will change over the festive period

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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