Aster Group

Customer news

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Simple steps to get ready for emergencies

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Your rent from April 2022

Last month we let you know about the changes to your rent from April and answered some of the questions you had about this.

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Have you considered home contents insurance?

Contents insurance can help you to cover the cost of unexpected problems in your home if you have an emergency like a flood or fire.

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Meet one of our apprentices

22-year-old Harry Dewland, from Weymouth in Dorset thought his dreams of qualifying to be a plumber were in tatters until our apprenticeship team stepped in.

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Fire safety at home

Stay safe and fire free in your home by making sure you’re using your appliances correctly.

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Investing in our communities

Each year we invest tens of millions of pounds in maintaining and repairing your homes and communities.

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Have you considered an apprenticeship?

National apprenticeship week takes place this month and we've got apprenticeship opportunities in all types of careers including in our trade teams, within our Land and Property team and in our Customer Service teams.

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Phone charger safety

Fake phone chargers can often be made with low quality materials and mean that they’re more likely to be a fire hazard.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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