Aster Group

Customer news

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Mobility scooter safety

Mobility scooters can be expensive pieces of equipment, so if you own one or are thinking of getting one, please let us know so we can help you maintain it safely and securely.

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Get into data

There’s still time to join one of our mentorship and training programmes if you’re keen to get back into work after a period of long term sickness, maternity leave, unemployment, or if you’d like to retrain for a new career.

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Update on COVID-19 and our services

As the government continues to outline its road map to ease lockdown, we wanted to update you on our approach to delivering services in and around your home.

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Making your voice heard

Your thoughts and opinions play a vital role in helping us to shape the services we offer. We’re committed to making sure you can have your say about how we provide the services that matter to you.

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Residents receive keys to affordable new homes in Devon

A group of residents in Devon are set to enjoy spring in 28 new affordable homes thanks to our partnership with Chagford Community Land Trust (CLT).

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Help with the unexpected

Sometimes unexpected problems can happen in your home, like a flood or major leak, and being prepared can help you cope with the issue. This is where contents insurance can help

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Over 9,000 emergency calls received by Connected Living

Our technology enabled care service, Connected Living has received over 180,000 calls to its monitoring centre since the start of the pandemic.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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