What to do if you’re not happy with our service
Even though we do our best to deliver safe, reliable and modern services to our customers, sometimes things don’t go quite to plan. If this happens, we’d like to know so we can put matters right and learn from any mistakes.
Aster Group completes merger with disability charity Enham Trust
Housing association Aster Group and Andover-based disability charity Enham Trust have confirmed the successful completion of their merger.
Don’t get tricked – how to avoid scams
There’s recently been a concerning rise in scam artists attempting to get money or access to personal accounts from people by phoning them with fake requests for money.
Energy providers urge people to submit meter readings
As you may have seen in the media, energy providers are encouraging people to submit their meter readings now for gas and electricity, to avoid paying higher estimated energy costs from 1 October.
Storytelling workshop for over 55s in Wells tackles loneliness
A group of customers from Somerset recently took part in a storytelling workshop aimed at tackling loneliness among the over 55s.
C&C shortlisted for top ranking in Investors in People Gold Award
Central and Cecil Housing Trust (C&C) has been thrilled to learn that it has made the final shortlist for a top industry award by Investors in People.
The cost of living – share your views
The Resident Voice Index is a long-term project that collects the views of social housing customers to find ways to make improvements.