Aster Group

Customer news

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What to do if you’re not happy with our service

Even though we do our best to deliver safe, reliable and modern services to our customers, sometimes things don’t go quite to plan. If this happens, we’d like to know so we can put matters right and learn from any mistakes.

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Aster Group completes merger with disability charity Enham Trust

Housing association Aster Group and Andover-based disability charity Enham Trust have confirmed the successful completion of their merger.

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Don’t get tricked – how to avoid scams

There’s recently been a concerning rise in scam artists attempting to get money or access to personal accounts from people by phoning them with fake requests for money.

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Energy providers urge people to submit meter readings

As you may have seen in the media, energy providers are encouraging people to submit their meter readings now for gas and electricity, to avoid paying higher estimated energy costs from 1 October.

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Storytelling workshop for over 55s in Wells tackles loneliness

A group of customers from Somerset recently took part in a storytelling workshop aimed at tackling loneliness among the over 55s.

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C&C shortlisted for top ranking in Investors in People Gold Award

Central and Cecil Housing Trust (C&C) has been thrilled to learn that it has made the final shortlist for a top industry award by Investors in People.

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The cost of living – share your views

The Resident Voice Index is a long-term project that collects the views of social housing customers to find ways to make improvements.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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