Scam callers – keeping yourself safe
Scam phone calls and door callers are unfortunately all too common, and we’re aware how worrying this can be.
Celebrating National Customer Service Week
Last month we celebrated National Customer Service Week. We joined lots of other organisations across the UK to recognise the importance we place on providing a great service to you, our customers.
How Customer Feedback Shaped Our 2023/24 Customer Annual Report
We are excited to announce that our latest Customer Annual Report for 2023/24 is now available for you to explore. This year, we made significant strides based on customers’ feedback to ensure the report is as clear, informative and user-friendly as possible.
How Being Respectful Helps Everyone
Read our latest Customer Annual Report
Top tips for tackling mould and condensation
