Making the most out of every pound we spend

We strive to achieve real value for money for our customers, lenders and communities. 

It’s about making the best use of our resources to provide comfortable homes backed by good, quality services. 

In our latest Value for Money report we’ll tell you how we’re making the most of every pound we spend.

From making small changes to the way we ask for your opinion, like giving you the option to tell us what you think via email or online, reducing costs by £20,000 to saving £4.3m in operational costs through more effective ways of working. 

The report also looks at how well you think we’re doing and it’s great to see that 88% of our customers are satisfied that their rent provides them with value for money. 

By making each pound work harder we can build more homes for more people. 

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