Committed to keeping you independent

Connected Living - Protect

Committed to keeping you independent

Live the life you want, safe in the knowledge that help is on hand whenever you need it.

Connected Living - Protect is multi-purpose and consists of three items:

  • Monitored home alarm unit with pendant
  • Monitored smoke detector  
  • Monitored carbon monoxide detector

This is suitable for anyone who would benefit from the reassurance that help is only a call away. With having monitored detectors, the customer will have the added benefit of knowing that other dangers in the property are being monitored, for example fire, smoke and carbon monoxide.

Which dangers will Protect monitor?

It also comes with the added benefit of monitoring dangers in the home, including, fire, smoke and carbon monoxide.

The detectors are wireless and have two alarms. One is audible and will alert the individual, the second sends an automatic call to the monitoring centre for help.

Sleep tight day and night

How much does it cost?

£20.00* per month, plus Aster connect £60.00* (installation and registration)

*all price are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.

Accredited and audited by the Telecare Services Association (TSA).

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Frequently asked questions

You’ll qualify if you have a disability or a long term illness.

The alarm plugs into your phone line and electricity supply. You can then call for help by pressing your wearable pendant or the button on the alarm unit.

We’ll install urgent alarms within two working days and the rest in five working days.

Yes, all of our technicians carry ID badges and are trusted assessor trained.

Yes you can.  We pride ourselves with our great service and we understand that some customers are isolated from their friends and family. The only item we must make sure you have is a keysafe, so that the emergency services can get to you if you need help. We supply these as part of Connected Living – Secure package.

We can supply a GSM solution which will work off a sim card, call and ask us about it.

You will need to have a working phone line (or our GSM Solution) and an electricity supply near by.

If you don’t have gas, don’t worry you can have two smoke detectors instead, for the same price. 

Yes, you can but we prefer you to rent it from us.  The reason for this is because we will monitor it, check it and update it for free.  We will replace it and upgrade it free of charge, but we may have to charge a call out fee if any problems caused are accidental.  If you own your equipment, we will charge you a call out fee and if you do encounter any problems after the warranty period, you will need to contact the manufacturers directly.

No problem at all, give us a call on 0333 400 8299 anytime between 9am-4.30pm Monday to Friday and we can help you with any concerns that you may have.

Need to give us a ring?

0333 400 8299

You can phone us on this number Monday to Friday 9am to 4.30pm.