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Connected Living

At Home

A monitored home alarm unit and pendant. With the press of a button we will reassure you and get you the help you need. 

You can wear the lightweight pendant around your neck or wrist and it doesn't need recharging.

Works in home or garden.

From £15.50 per month

How does Connected Living - At Home, work?

Our devices are reassuringly easy to use.

Step 1 - Press the button on the unit or pendant to call our specialist team.

Step 2 - We are on hand straightaway. We will listen to your needs and will call your nominated contact, carer or emergency service dependent on the situation.

The monitored home alarm is connected to your telephone landline at home. 

The alarm unit uses a tiny amount of electricity and it has an internal battery which it uses should there be a power failure. The alarm will work using your landline to make a local rate call.

You wear an alarm button which can be a pendant or a watch and should you need help around the home or garden, you simply press the button and the alarm will be raised to the monitoring centre. 

They will talk to you through the home alarm unit and call for help if needed.

If you don’t have a landline, don’t worry; we have a different monitored alarm that will work for you. Please contact us for further information. 

Yes you can, the pendant has a range of up to 50m and the technician will carry out thorough range testing at the demonstration.  If you have a very large garden the technician will let you know if there are any areas that may not be covered.

It is likely that the monitoring centre may not hear you but please don’t worry, they will always call for help.

Yes you can have as many as you need.  They are available from as little as £2 per month.

Yes you can, we have many solutions to suit individual needs. We will always try to find the most cost effective option for you.

Please look at our other products or get in touch with us

The good news is that most of our customers do not need to pay VAT on our products.

You qualify for VAT relief if you have a disability or a long-term illness (but please note the definition of this below) and you are buying the product for your own personal or domestic use. You don’t have to buy the goods yourself.  If your family member, carer, guardian or spouse buy the goods or services for you and you qualify, then you won’t be charged VAT. 

For VAT purposes, you have a disability or long-term illness and you meet any of the following conditions:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a long-term illness, such as diabetes or heart disease.
  • You are terminally ill. 

If you are in any doubt as to whether you are eligible to receive our goods or services zero-rated for VAT, please consult HMRS.

Eligible condictions include:

  • Arthritis
  • Blind
  • Cardiovascular Disease
  • Deafness
  • Diabetes
  • Epilepsy
  • Heart disease
  • Hypertension
  • Kidney disease
  • Motor Neuron Disease
  • Multiple Sclerosis
  • Parkinson’s Disease
  • Physically Disabled
  • Terminally Ill

Chronic conditions include:

  • Addison’s Disease
  • Allergic Rhinitis
  • Angina
  • Ankylosing Spondylitis
  • Anxiety
  • Asthma
  • Attention Deficit Hyperactivity Disorder
  • B12 deficiency Anaemia
  • Benign Prostate Hypertrophy
  • Bipolar Mood Disorder
  • Bronchiectasis
  • Cancer
  • Cardiac Arrythmias
  • Cardiac Failure
  • Cardiomyopathy
  • Chronic Bronchitis
  • Chronic Obstructive Airways Disease
  • Chronic Obstructive Pulmonary Disorder
  • Chronic Renal Disease
  • Chronic Urinary Tract Infection
  • Coronary Artery Disease
  • Crohn’s Disease
  • Cryoglobinaemia
  • Cystic Fibrosis
  • Deep Vein Thrombosis
  • Depression
  • Dermatomyositis
  • Diabetes
  • Diabetes Insipidus
  • Diabetes Mellitus Type 1&2
  • Dry Eye Syndrome
  • Dysrhythmias
  • Dystonia
  • Emphysema
  • Endocarditis
  • Epilepsy
  • Gastro-Oesophageal Reflux Disorder (GORD)
  • Glaucoma
  • Gout
  • Haemophilia
  • Hyperlipidaemia
  • Hypertension
  • Hyperuricaemia
  • Hypothyroidism
  • Inflammatory Bowel Disease
  • Menopause (HRT)
  • Myasthenia Gravis
  • Narcolepsy
  • Obsessive Compulsive Disorder
  • Osteoporosis
  • Paget’s Disease
  • Pancreatic Disease
  • Paraplegia
  • Pemphigus
  • Peptic Ulcers
  • Peripheral Vascular Disease
  • Pituitary Adenomas
  • Post Bowel Surgery
  • Psoriasis
  • Psychosis
  • Quadriplegia
  • Rheumatoid Arthritis
  • Schizophrenia
  • Sjogren’s Disease
  • Systemic Lupus erythematosus
  • Thrombocytopaenia
  • Thyroid Disorder
  • Treatment of Iron
  • Ulcerative Colitis

At Home

£15.50* per month

You connect £30.00* (postal and registration), or Aster connect £60.00* (installation and registration)

*prices presume you are VAT exempt, you can check above to see if you need to pay VAT

Accredited and audited by the Telecare Services Association (TSA).

Unit style may vary

I need to pay VAT
Postal - You Connect: £30.00
Install - Aster Connect: £60.00
£45

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