Complete peace of mind every day

Connected Living - Confidence

Live the life you want, safe in the knowledge that help is on hand whenever you need it.

Connected Living - Confidence. Our wrist worn fall detector offers peace of mind to stay independent.

Expect only the very best - We are experts in what we do and have years of experience and knowledge to help you or your loved one live safe and well 

We are here for you - Our people are the best, friendly and reassuring, We are here for you whenever you need us, day or night

Simple and Easy

Connected Living - Confidence is multi-purpose and consists of three items:

  • At Home alarm unit with pendant
  • Monitored fall detector*
  • Monitored occupancy sensor for beds or chairs

Have the confidence to stay active and happy in your own home.

Day or night, the fall detector can identify falls in the home and raise an alarm. Our bed and chair sensor is a pressure pad which monitors occupancy.  If you leave your bed or chair and do not return within a specified time,  the sensor automatically raises an alarm to the monitoring centre who will check on your safety.

*Some falls (i.e. soft falls, controlled descent against a wall or into a chair or falling from a bed/chair) may not be detected by the fall detector. Fall detection technologies that underpin these solutions do not analyse/interpret all situations. Users experiencing a fall which doesn’t result in the falls detector should press the help button to manually raise an alarm call, therefore 100% guarantee cannot be given.

Sleep tight day and night

How much does it cost?

£26.00** per month, plus Aster connect £60.00** (installation and registration)

**all price are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.

Accredited and audited by the Telecare Services Association (TSA).

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Frequently asked questions

You’ll qualify if you have a disability or a long term illness.

The alarm unit plugs into your phone line and electricity supply.  The wearable monitored fall detector will automatically put an alarm call through if you have a fall, you can also press the button on the front of the fall detector if needed.  At night, your bed sensor will be programmed so if you don’t return to bed within an agreed time, an alarm will be raised, and the monitoring centre will talk to you to make sure you are ok.

The call handler will know something has happened and call your contacts or the emergency services.

We’ll install urgent alarms within two working days and the rest in five working days.

Yes, all of our technicians carry ID badges and are trusted assessor trained.

Yes you can.  We pride ourselves with our great service and we understand that some customers are isolated from their friends and family. The only item we must make sure you have is a keysafe, so that the emergency services can get to you if you need help. We supply these as part of Connected Living – Secure package.

We can supply a GSM solution which will work off a sim card, call and ask us about it.

You will need to have a working phone line (or our GSM Solution) and an electricity supply near by.

Yes you can.  We have several alternative devices that can alert you by either flashing lights or by vibrating.  These devices can be worn around the wrist, on your belt or can be put on your table/shelf or fixed to the wall. 

Yes, our Connected Living – Confidence package includes a wrist/neck worn fall detector during the day and a bed occupancy sensor at night.

No problem at all, give us a call on 0333 400 8299 anytime between 9am-4.30pm Monday to Friday and we can help you with any concerns that you may have.

Need to give us a ring?

0333 400 8299

You can phone us on this number Monday to Friday 9am to 4.30pm.