We know that universal credit can be difficult to understand, which is why we’ve teamed up with the job centre in Wells to help make things clearer for our customers. 

We often hear people say how confusing benefits are, and we want to help our customers feel happy, confident and in control of their money - not worried or stressed. 

By working together, we hope to make our customer’s lives easier by offering the right support when they need it. 

If you want to chat to someone about your benefits, contact your job coach who will be able to support you. 


If you would like to discuss your rent payments, please phone our Contact Centre on 0333 400 8222 and they will put you through to the right team.