I’m getting calls from Opinion Research Services are they genuine?

Yes. We’re changing the way we undertake customer surveys and we’ve chosen Opinion Research Services (ORS) to carry out our telephone surveys on our behalf. 

So if you receive a call from Opinion Research Services (ORS) from any of these numbers 01792 828958, 01792 674980 or 01792 348614 then rest assured they are legitimate calls. 

We know that some people will be reluctant to answer calls from numbers they don’t recognise so we’ve prepared a short FAQ document to help reassure you should you receive a call from ORS.