Do you need support with Universal Credit?

Changes to the way your benefits are paid means that you will need to think about the best way to manage your money each month to ensure things like your rent and bills are paid on time.

With the roll-out of Universal Credit your rent will no longer be paid directly to us and it will be your responsibility to ensure that you pay your rent in time each month.

If you would like some advice on how universal credit will affect you visit www.gov.uk/universal-credit. Our customer account officers will contact you directly following your Universal Credit claim to provide you with the support you need as changes to the welfare system come into effect.