Aster Group

Customer news

tmp-box

Changes to your rent from April 2024

find out more
tmp-box

Aster Group confirms merger with Enham Trust

We’re pleased to be able to confirm the successful completion of our merger with disability charity Enham Trust.

find out more
tmp-box

Our partnership with Mind

We’re pleased to confirm that this year our annual charity partner is Mind.

find out more
tmp-box

What to do if you’re not happy with our service

Even though we do our best to deliver safe, reliable and modern services to our customers, sometimes things don’t go quite to plan. If this happens, we’d like to know so we can put matters right and learn from any mistakes.

find out more
tmp-box

Service with Respect

We’re proud to be part of the Service with Respect campaign to make sure that all customer service workers are treated with respect while doing their job.

find out more
tmp-box

Aster Group completes merger with disability charity Enham Trust

Housing association Aster Group and Andover-based disability charity Enham Trust have confirmed the successful completion of their merger.

find out more
tmp-box

Don’t get tricked – how to avoid scams

There’s recently been a concerning rise in scam artists attempting to get money or access to personal accounts from people by phoning them with fake requests for money.

find out more
tmp-box

Energy providers urge people to submit meter readings

As you may have seen in the media, energy providers are encouraging people to submit their meter readings now for gas and electricity, to avoid paying higher estimated energy costs from 1 October.

find out more

Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
tmp-box-2

Search