You are responsible for putting your own contents insurance in place. We are responsible for arranging buildings insurance and will charge you a fee for the cost of this through your service charge.

Your buildings insurance covers the structure of your home including:

  • walls
  • roofs
  • communal areas

 This insurance protects these parts of your home against damage caused by:

  • fire
  • flooding
  • criminal damage
  • subsidence

Your buildings insurance does not cover:

  • your day to day home repairs and maintenance
  • deterioration
  • wear and tear

If you make a claim you will probably be asked to pay an excess charge. The home ownership team can advise you how to make a claim.

In most instances we insure the structure of your building with Allied World Assurance Company (Europe) DAC. Please ask your home ownership officer if you would like a copy of the things it covers. If you would like to make a claim please contact our insurance broker Arthur J Gallagher Insurance Brokers Limited, telephone 01245 341223 who will arrange for a claim form to be sent to you.

If there is a Managing Agent for your property they may provide this insurance so please check with them for confirmation. If you are unsure who insures your property please contact us.

If with our permission, you sublet your property we recommend you take out landlord insurance. Please see SELLING OR SUBLETTING YOUR HOME

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Carrying out improvements and alterations

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What to do if you are struggling to pay

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Fire safety

Fires in the home kill hundreds of people in the UK every year. Small fires are more common, but they can still cause serious injuries and damage homes and possessions.

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