Major Works and Section 20


Major works overview

Although we plan to give you notice of scheduled works, sometimes these works are unexpected, and we may have to carry them out more quickly.

We carry out regular maintenance and monitor the condition of our buildings, but all buildings require major works during their life. ‘Major works’ is the term we use to describe large-scale building projects that are carried out to keep your property in good condition.

The works are carried out as part of an on-going maintenance programme. We will let you know what scheduled works are due to take place to your property each year.  

This can include but is not limited to:

  • Roof replacement
  • Repointing
  • Installing new facilities - such as door entry systems

We will let you know what major works we intend to carry out to your property each year, but sometimes these works are unexpected and we may have to carry them out more quickly.

How are major works paid for?

Your lease will provide information about this. There may be a sinking fund that can be used or the cost may be invoiced to leaseholders when the works are completed, or you may pay for the costs via your service charge.

Major works vary in cost but we will always make sure you know how much is being spent.  We understand that meeting the cost of major works can sometimes be difficult for leaseholders. If you have concerns about paying for works please contact us, we may be able to offer you a choice of payment options. If you would like more information we will be happy to discuss our discretionary payment options with you on an individual basis.

If any leaseholder will need to contribute more than £250 for a major works item we are required by law to start a consultation process with all affected leaseholders which is known as a ‘Section 20’ consultation. This is drawn from the Landlord & Tenant Act 1985 which stipulates the procedure we must follow. In certain circumstances such as when works are urgent we may dispense with the consultation requirements and seek consent to this approach from the First Tier Tribunal.

More information on Section 20 consultations