Calling all customers - Your voice can make a real difference

Our Customer Voice Committee is looking for new members to help us improve how we deliver services. We’d like the committee to reflect our diverse communities, so whether you’re a young tenant, a long-time resident, or somewhere in between, your perspective matters.

We’re working with the Tenant Advisory Service (Tpas), an independent service to make sure that our customer involvement is fair and offering great opportunities to customers.

There’s plenty of reasons to join:

• Learn new skills and develop your critical thinking – you can even add it to your CV
• Join a group of like-minded customers who care about making things better – and see the impact of your ideas in action.
• From repairs to communication, your feedback can help shape what we do
• Learn more about how Aster works and be part of influencing decision making
• Help us make housing services fairer, smarter, and more responsive.

Applications will open shortly, and interviews will take place on 5 and 6 January 2026. We’ll be hosting a Q&A session to answer any questions you may have ahead of applications closing.

There will be more information coming out over the coming months, so look out for more updates and how to apply – or if you’d like to find out more, please do contact the team at TPAS on Gillian.Mclaren@tpas.org.uk and Tonia.Punter-Ojong@tpas.org.uk.