Could you join our Customer Voice Committee?

We’d like our committee to reflect our diverse communities, so whether you’re a young tenant, a long-time resident, or somewhere in between, your perspective matters. We’re fair and inclusive, flexible and have plenty of opportunities to learn. 

If your ‘why’ is to give something back, have an impact on society and really help shape the business we want to be in the future, then you’re one step closer to making it happen.

What's in it for you

As a member of the Customer Voice Committee, you’ll:

  • Learn new skills and develop your critical thinking – you can even add it to your CV
  • Join a group of like-minded customers who care about making things better – and see the impact of your ideas in action.
  • From repairs to communication, your feedback can help shape what we do
  • Learn more about how Aster works and be part of influencing decision making
  • Help us make housing services fairer, smarter, and more responsive.
  • Earn up to £6,400 per year as a member of our Customer Voice committee.

This opportunity is open to all Aster customers. However, if you are both a customer and an employee of Aster, you are unfortunately not eligible to apply. This is to ensure transparency in the committee’s membership and to maintain its independence, avoiding any potential conflicts of interest. 

Customers who are currently members of the Designated Complaints Panel or the Customer Scrutiny Panel are welcome to apply. You can only serve on one formal customer group at a time, so if your application is successful, you will be required to step down from your current panel membership.

Turning words into actions

We’re proud of our vision and the many different people we have right across the business who are turning it into a reality.

Corporate Strategy Customer Annual Report

How we organise ourselves

Our Customer Voice Committee is made up of customers, senior leaders and Non-Executive directors and board members, who will help shape our decisions and ensure customer’s voice is heard at the highest level. 

It is an important part of our governance structure. Find out more about our boards below.

Board Information

Apply now

If you’re an Aster customer who’s curious, collaborative, and keen to make a difference, we welcome your application.

The selected candidate will also have the opportunity to apply become the Chair of the committee. If you’d be interested in this position, please do let us know in your application.

Applications are open until 20 November. Interviews will take place on 5 and 6 January 2026. If you have any questions, please don't hesitate to contact the team at Tpas on Gillian.Mclaren@tpas.org.uk and Tonia.Punter-Ojong@tpas.org.uk.

 

Apply Now download pdf application form Member role profile Chair role profile

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