Questions about your service charge statement?

If you've recently received your service charge statement, please take some time to check the information and make sure you understand the charges included.

Service charges cover the cost of services we provide in and around your home, which can include things like communal repairs, maintenance, cleaning, insurance and management costs.

If something doesn't look right, you don't understand a charge or you simply have a question, please get in touch. That way, we can look into your query and help explain the information you've received.

You can find more information and frequently asked questions on our website and through MyAster, or call us on 0333 400 8222 and we'll be happy to help.