We are conducting a Section 20 consultation in relation to our intention to enter into a long-term contract for STP Maintenance & Repair
The contract being procured will be for the STP Maintenance and Repair.
If you have any questions in relation to the proposed contract or this consultation, we would refer you to the Frequently Asked Questions.
If you would like to submit a formal observation, please email observations@aster.co.uk by 22nd May 2024.
We've answered some of your Frequently Asked Questions here.
What is Aster 3 Ltd?
Aster 3 Ltd is part of the Aster Group. It is one of three Registered Providers that operate under the Aster Group. The other two Registered Providers are Aster Communities and Synergy Housing.
What is a Registered Provider?
A Registered Provider is a company designed to provide affordable housing for local people which is regulated by the Regulator of Social Housing.
Why are you moving my home over to Aster 3 Ltd?
Across the UK we are facing a housing crisis and part of our role is to help develop ways to end it – giving as many people as possible an opportunity to have a home to live in which they can afford.
We have already committed to building as many new homes as possible. By moving a select number of homes over to Aster 3 Ltd we can unlock additional funding to help us build more new homes for people that need them across a range of tenures.
What does this mean for me?
Other than the change of name on the tenancy agreement you have with us, nothing.
You won’t see any changes to the way your tenancy is managed. The terms of your tenancy agreement will remain the same, the way your home is maintained will remain exactly the same and you will continue to contact us in the same way as you have before.
How many homes are you moving over?
We already have 827 registered to Aster 3 Ltd. We plan to move a further 156 homes over to Aster 3 Ltd by 31 December 2021.
Can I choose for my home not to be transferred to Aster 3 Ltd?
We are currently in the consultation phase and welcome your feedback. Please email lauren.heydenrych@aster.co.uk to let us know your thoughts. The consultation will close on 5 December 2021.
Will you be changing my tenancy?
Yes. But only the name on the tenancy agreement. Instead of Aster Communities or Synergy Housing you will see Aster 3 Ltd instead. Everything else will remain exactly the same.
Do I have to call a different number to report a repair?
No. You can still call the contact centre on 0333 400 8222 or report an issue online via MyAster or by completing a form on www.aster.co.uk.
Will my Neighbourhood Officer stay the same?
Yes. The team and the services you receive will remain exactly the same under Aster 3 Ltd as it was under Synergy Housing or Aster Communities.
Will you be transferring over any more properties?
We may consider transferring more homes over to Aster 3 Ltd in the future.
We are conducting a Section 20 consultation in relation to our intention to procure and enter into a long-term contract for cyclical decoration.
The contract being procured will be for the cyclical decoration.
Procurement Specification document
If you have any questions regarding the proposed contract or this consultation, please refer to the Frequently Asked Questions.
If you would like to submit a formal observation, please email observations@aster.co.uk by 2nd April 2024.
We are conducting a Section 20 consultation in relation to a long term qualifying agreement.
The LTQA being completed will be for the following:
- Water Risk Assessment, Management, and Associated Remedial Works (WRAM).
If you would like to submit a formal observation please email observations@aster.co.uk by 18th December 2023.
Previous Section 20 consultations
This section 20 consultation has now closed. Thank you for your feedback.
Marlowe Fire and Security Limited have been appointed on an initial three year contract, with options to extend, to service and repair fire equipment incorporating fire alarms, fire fighting equipment, sprinkler systems, dry riser and automatic smoke vents to our properties and communal areas in Devon, Cornwall and Dorset.
If you have any questions please feel free to email – Observations@aster.co.uk
This section 20 consultation has now closed. Thank you for your feedback.
Cook and Associates Lift and Escalator Services has been appointed on an initial three year contract, with options to extend, to manage and generate documentation necessary to fulfil Aster’s lift modernisation programme, prepare survey and condition reports, create and assess tender documentation and submissions and manage onsite contractors during the renewal and modernisation works.
If you have any questions please feel free to email – Observations@aster.co.uk
Thank you for your feedback. Cyclical maintenance works including pre-painting repairs on properties in North Somerset, Bristol and Bath is now underway.
A list of FAQs can be found here.
The current contracts for mechanical and electrical repairs and maintenance (fire alarm systems, fire fighting equipment, sprinkler systems, emergency lighting, planned servicing and repairs to stair lifts and hoists, passenger lifts, CCTV, Communal TV systems and stored water testing) ended on 31 March 2018 and we needed to have new contracts in place from this date.
We are took the opportunity to ensure that we have the most appropriate supplier(s) providing the services required.
The appointed contractor(s) will undertake the programmed servicing and ad-hoc repairs of mechanical and electrical installations in all of our residential properties including communal areas where this equipment is currently installed or could be in the future.
Those homes affected have been notified and residents.
A list of FAQs can be found here.
The service specification can be found here.
The tender outcome proposal can be found here.
Group buildings insurance
So that we can provide you with the most competitive premiums and widest cover possible we insure your home under one single insurance which covers all of our properties.
To ensure you get the best value for money, we regularly review our insurance arrangements which includes the insurance arrangements, provider, level of cover and alternative quotations.
As part of the Public Contracts Regulations and the consultations required by section 20 of the Landlord and Tenant Act 1985 (amended by S151 of the Common-hold and Leasehold Reform Act 2002) we need to let you know that this is what we are planning to do.
This consultation is now closed.
To find out more take a look at these FAQs.
The specification can be found here.
This section 20 consultation has now closed. Thank you for your feedback.
Visit our dedicated website area for more information about Wimbledon Hall.
If you have any questions please feel free to email – Observations@aster.co.uk
We are conducting a Section 20 consultation in relation to our intention to enter into a contract to deliver Grounds Maintenance/Estate Services.
The contract being procured will include the following works:
- Communal grass cutting.
- Strimming around obstacles.
- Grass edging.
- Turf maintenance.
- Shrub/herbaceous bed maintenance.
- Rose bed maintenance.
- Hedge maintenance.
- Tree maintenance.
- Hard surface weed control.
- Hard surface moss control.
- Leaf clearance.
- Litter picking.
- Hard surface sweeping.
- Ditch and drainage channel maintenance.
- Snow clearance and gritting.
- Periodic inspections of playgrounds and play areas
A full specification of the works can be found on our website Download full specification
If you have any questions in relation to the proposed contract or this consultation we would refer you to the Frequently Asked Questions.
We are conducting a Section 20 consultation in relation to our intention to enter into a contract to support the delivery of servicing and repairs of various automated door opening systems and associated remedial works.
The contract being procured will include the following works:
- Servicing facility for all automatic door opening systems, in accordance with legislative compliance regulations to ensure Aster remain compliant at all times
- A 24 hour callout facility on automatic door/gate entry and opening systems
- Repairs as necessary based on time and materials used
- Potential installation, partial/complete upgrade/replacement/modernisation of the existing systems
If you have any questions in relation to the proposed contract or this consultation we would refer you to the Frequently Asked Questions.
If you would like to submit a formal observation please email observations@aster.co.uk by 31 May 2021.
We’re in the process of commencing a Section 20 consultation in relation to our intention to undertake external decoration works.
Download the full specification here
PART 1 Preliminaries Drews Park
PART 2 DREWS PARK Dulux Paint Systems
PART 2 DREWS PARK Repair Care Pricing Template
PART 2 DREWS PARK Repair Care Brochure
PART 3 Specification Drews Park
PART 4 Drawing Issues Sheet Drews Park
PART 5 PCI Document Drews Park
Download appendix 1-4 here
Appendix 1 Risk Assessment
Appendix 2 Ownership Drawings issue
Appendix 3 Site Plan and Compound
If you'd like to submit a formal observation please email observations@aster.co.uk by 30 March 2021.
External Stoneworks
We’re in the process of commencing a Section 20 consultation in relation to our intention to appoint a contractor to maintain and repair the external stonework.
Download the full specification here.
Please click on the links below for the sketch drawings referenced in the specification
Sketch drawing 3740-01-20
Sketch drawing 3740-21-40
Sketch drawing 3740-41-60
Sketch drawing 3740-61-80
Sketch drawing 3740-81-90
Site elevations reference plan
If you would like to submit a formal observation please email observations@aster.co.uk by 12/08/20.
We're carrying out a Section 20 consultation about our plans to replace the communal doors and door entry systems for all five blocks in Kingsway Gardens.
View a copy of the full communal doors and door entry system specification here and our consultant's report here.
If you'd like to submit a formal observation please email observations@aster.co.uk by 2 December 2020.
We are conducting a Section 20 consultation in relation to our intention to enter into a contract to support the delivery of emergency lighting testing and inspection with associated remedial works.
The contract being procured will include the following works:
- A Monthly short duration lighting test. This is a short functional test in accordance with BS EN 50172:2004 and BS 5266-8:2004;
- Annual full duration lighting test. This will be a full rated duration test to ensure that the emergency lights are still working and producing the acceptable level of light at the end of the test;
- Associated remedial works and any other occasional ad hoc works.
If you have any questions in relation to the proposed contract or this consultation we would refer you to the Frequently Asked Questions.
If you would like to submit a formal observation please email observations@aster.co.uk by 9 November 2020.
We are conducting a Section 20 consultation in relation to our intention to enter into a contract to replace the windows at Abigail Apartments.
If you have any questions in relation to the proposed contract or this consultation we would refer you to the Frequently Asked Questions.
If you would like to submit a formal observation please email observations@aster.co.uk by 28th July 2022.
We are conducting a Section 20 consultation in relation to our intention to enter into a contract to deliver the following works at Moat Court.
- Flat roof replacement to main building and car park including covering material and timber deck. Includes work to parapet walls, drainage, flashings, and new rooflights.
- The installation of permanent controlled access points & safety rails to new flat roofs
- Removal and replacement of cavity wall insulation
- Removal and replacement of infill panels below windows
- Repointing & repairs to cracked / spalled brickwork
- Alterations to drainage external to flats, installation of new drainage runs and downpipes
- Underground drainage repairs
- External and communal redecoration including pre-paint repairs
- The contract will include the contractor’s preliminary costs including site set-up, welfare and storage facilities, and waste disposal.
- Scaffolding and access equipment will be provided to carry out the works
- The specification will include provisional sums and a contingency sum to cover unforeseen work identified during the project, including management of asbestos containing materials and if required disposal by a licensed contractor.
A full specification of the works can be found on our website. Click on the links below:
If you have any questions in relation to the proposed contract or this consultation we would refer you to the Frequently Asked Questions.
If you would like to submit a formal observation please email observations@aster.co.uk by 13th April 2022.
We are conducting a Section 20 consultation in relation to our intention to enter into a qualifying long term agreement in relation to the supply of our Communal Gas and Electricity.
The contract being procured will be for the following:
- A three-year contract with an option to extend for a further two years to supply Communal Gas & Electricity.
If you have any questions in relation to the proposed contract or this consultation we would refer you to the Frequently Asked Questions.
If you would like to submit a formal observation please email observations@aster.co.uk by 17th January 2022.
We're in the process of commencing a Section 20 consultation in relation to Fire Safety Improvement Works, External Escape Stairs.
Click here for the full specification.
If you would like to submit a formal observation please email observations@aster.co.uk by 16 June 2021.
We're in the process of commencing a Section 20 consultation in relation to our intention to enter into a contract for the maintenance of wastewater infrastructure and effluent disposal.
Click here for the full specification, here for the site list and here for the FAQ’s.
If you would like to submit a formal observation please email observations@aster.co.uk by4th January 2021.
We're in the process of commencing a Section 20 consultation in relation to our intention to enter into a contract for Ground Maintenance and Estate Service works.
Click here for the full specification and here for the FAQ’s.
If you would like to submit a formal observation please email observations@aster.co.uk by 16th December 2020.
We're carrying out a Section 20 consultation about our plans to replace the communal doors and door entry systems for all five blocks in Kingsway Gardens.
View a copy of the full communal doors and door entry system specification here and our consultant's report here.
If you'd like to submit a formal observation please email observations@aster.co.uk by 2 December 2020.
We are conducting a Section 20 consultation in relation to our intention to enter into a long term contract for Communal Gas.
The contract being procured will be for the communal gas:
If you have any questions in relation to the proposed contract or this consultation we would refer you to the Frequently Asked Questions.
If you would like to submit a formal observation please email observations@aster.co.uk by 22nd November 2022.