We're here to help you

Did you know our financial wellbeing team are on hand to support with all sorts of finance and benefit queries? We can help you understand what benefits you may be entitled to and help you make sure you are in receipt of what you are entitled to.

One of our customers, Ms A, was supported by the team after they discovered she was incorrectly paying for a spare bedroom.

We contacted Somerset Council on her behalf and asked for the claim to be looked at. It quickly came back that they had in fact been overcharged and was backdated £7516.98.

If you think you might benefit from a chat with the financial wellbeing team please call us on 0333 400 8222.