ASB Awareness Week: Keeping communities safe during a summer of sport

As communities come together to enjoy a summer of major sporting events, we're using ASB Awareness Week (29 June – 5 July) to raise awareness of anti-social behaviour, domestic abuse and the support available.

Most people enjoy sporting events responsibly, but they can sometimes lead to increased reports of noise nuisance, anti-social behaviour and, in some cases, domestic abuse.

Be considerate of your neighbours

Whether you're hosting friends to watch a match or celebrating a big result, please be mindful of those living around you. While a little extra noise is often unavoidable during major events, being considerate of your neighbours can help everyone enjoy the occasion – especially where the event is being held late at night.

If you are experiencing ongoing anti-social behaviour, including persistent noise, intimidation, harassment or threatening behaviour, please report it to our team.

Domestic abuse: support is available

Research has shown that incidents of domestic abuse can increase around major football tournaments. Domestic abuse is never acceptable, and nobody should feel unsafe in their own home.

If you are experiencing domestic abuse, or are worried about someone you know, support is available. Our teams can listen to your concerns, assess any risks and connect you with specialist support services. We can also arrange additional security measures to help customers feel safer in their homes.

Every report matters

Anti-social behaviour can have a significant impact on people's wellbeing, sense of security and quality of life. That's why we encourage customers to report concerns as early as possible.

Depending on the circumstances, support may include referrals to specialist agencies, additional security measures, ongoing support from our ASB team, or joint working with partners such as the police, local authorities and environmental health teams.

To report anti-social behaviour, call our Customer Contact Centre on 0333 400 8222 (Monday to Friday, 8am–5pm), contact us online or through MyAster.

When to contact the police

If you witness criminal activity, please contact the police immediately.

For domestic abuse concerns, you can also contact the National Domestic Violence Helpline on 0800 247 2000, a free 24-hour service provided by Refuge and Women’s Aid.