Aster Group

Blog

Learn more about Aster and the issues we care about from our people.

tmp-box

Welcoming the new Older People’s Housing Taskforce to Grace House

By
Housing

We hosted both the Housing Minister and Care Minister for a VIP visit and tour of Grace House, C&C’s flagship new housing scheme for over-55s in London.

find out more
tmp-box

Investing in our homes

By
Housing

Investing in our homes is essential. It not only forms part of our commitment to provide safe, well-maintained homes for our customers, but it also plays a big part in providing a customer experience that’s future proof.

find out more
tmp-box

Our latest Customer Annual Report

By
Housing

I’m pleased to be able to share our customer annual report for 2021/22, which includes updates about our work to provide safe, well-maintained homes, and modern reliable customer services.

find out more
tmp-box

Diversity and Inclusion – a chance to celebrate our differences

By
Housing

Diversity and Inclusion (D&I) touches everyone, from our background and life experiences to the things that shape who we are and what we believe in.

For us at Aster, we strongly believe in treating everyone with respect, being an ally and creating a safe space so that we can all be honest about who we are, if we want to.

find out more
tmp-box

Our Version Media – embracing opportunity and uplifting communities

By
Housing

As a social landlord, we’re always looking for opportunities to celebrate our communities, listen to our customers’ views and promote their lived experiences.

find out more
tmp-box

Customer Voice – listening, learning, and acting on customer feedback

By
Housing

Our customers' thoughts, views and experiences play a crucial role in how we shape our strategy, make improvements, and provide a better service for all our customers.

find out more
tmp-box

Reducing our carbon footprint through Customer Services – what more can we do?

By
Housing

We provide our customers with safe, affordable homes and we’re committed to doing this in a way that supports our aims to lower our carbon footprint and protect the biodiversity of our communities. But what more could the sector be doing to reduce environmental impact through the design of its services - and how can we achieve this together?

find out more
tmp-box

Achievements and outcomes showcased in our latest Customer Annual Report

By
Housing

2020/21 is a year that many of us won’t forget as a result of COVID-19. As a business, we had to act quickly to put measures in place to protect our colleagues and customers, while still delivering the services that our customers rely on. Our organisational resilience was tested, but because of our committed colleagues we were able to adapt and continue to provide services to our customers.

find out more
tmp-box

Unpaid carers play a crucial role in supporting our communities

By
Housing

We know many of our customers care for family members or close friends day in and day out, often without the chance to take a break themselves. We wholeheartedly recognise the incredible sacrifice they’ve made from their own lives to provide this care, but these past 18 months would have been even tougher as the pandemic made it difficult to access support services.

find out more

Search