Aster Group

Customer news

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I’m getting calls from Opinion Research Services are they genuine?

Yes. We’re changing the way we undertake customer surveys and we’ve chosen Opinion Research Services (ORS) to carry out our telephone surveys on our behalf.

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Preventing house fires – top five tips

Over 20,000 fires in UK homes are reported each year.

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If I buy a shared ownership home does it mean I have to live with someone else?

This was just one of the questions we asked in our latest survey into what people really think shared ownership is all about.

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Reporting unemptied bins

Is your bin not being collected?

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Have you switched to a smart meter yet?

A smart meter is a new kind of gas and electricity meter that can digitally send readings to your energy supplier for more accurate energy bills.

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We’re a top 50 landlord!

We’ve been rated as a top 50 landlord by industry magazine 24Housing.

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Helping you stay independent

Our aids and adaptations team have a number of solutions that can help you remain independent for as long as possible.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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