Blog

Housing

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Our comment on the appointment of Kit Malthouse as Housing Minister

Housing

With just under 7,000 homes in and around Kit Malthouse’s constituency, we’re looking forward to building on our existing relationships and to seeing the positive work he’s done on a local level reflected in his new national role.

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Achievements and outcomes showcased in our latest Customer Annual Report

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Housing

2020/21 is a year that many of us won’t forget as a result of COVID-19. As a business, we had to act quickly to put measures in place to protect our colleagues and customers, while still delivering the services that our customers rely on. Our organisational resilience was tested, but because of our committed colleagues we were able to adapt and continue to provide services to our customers.

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Customer Service Week: putting customers at the heart of everything we do

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Housing

As part of National Customer Service Week this week, we’re celebrating our first anniversary working with the Institute of Customer Service.

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Unpaid carers play a crucial role in supporting our communities

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Housing

We know many of our customers care for family members or close friends day in and day out, often without the chance to take a break themselves. We wholeheartedly recognise the incredible sacrifice they’ve made from their own lives to provide this care, but these past 18 months would have been even tougher as the pandemic made it difficult to access support services.

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Championing women in trade

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Housing

At Aster Group, we’re proud to have an almost even split of male and female colleagues. We do, however, recognise that when we look across the different departments within the business, there are less women working in our trade and maintenance teams than we’d like to see. However, as Group Customer Services Director Emma O’Shea explains, we’re on a mission to change that.

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Our comment on the appointment of the new Secretary of State for Housing, Communities and Local Government

Housing

“Sajid Javid has been a keen supporter of housing associations and the need for them to play an even greater role in solving the crisis.

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Our comment on today's Resolution Foundation report

Housing

“It is clear that the housing shortage is one of the most acute challenges facing Britain today. What this report highlights are the consequences of continuing with a traditional approach to housing provision that hasn’t been working for some time now.

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Our comment on the Spring Statement

Housing

“The commitment to affordable housing development in London is a positive move by the Government, which is very welcome."

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