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Customer Voice Committee
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Our Customer Voice Committee (CVC) is a committee which forms part of our governance structure. The group is made up of our customers, senior executive and non-executive directors. We work collaboratively and have a central role to play in the key decisions Aster makes. This includes scrutinising and challenging performance, how services are delivered to customers and the outcomes of work. Most importantly, because there are customers on the committee, we bring customer voice into the business at the highest level.
CVC member: "We look at what’s important for Aster, our customers and the community."
CVC member: "I joined to provide a customer and community voice, create community cohesion, and work to bridge societal difference and disadvantage."
CVC member: "It's about customer voice, collaboration, community vibrance."