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Current consultations

Aster wants to hear your views and make our services better. Here are the ways you can have your say on what we're doing.

  • The future of the Aster Foundation

    The Aster Foundation is our way of defining the additional work we do, outside of our core activity. 

    The Aster Foundation has been operating for just over a year and has achieved some fantastic results. Under the Foundation we provide a range of things from match funding colleague fundraising activities to providing digital skills training for our customers. 

    It is intended that the Aster Foundation will form a key element of our wider corporate social responsibility strategy in the future and will include those activities that support our work as an ethical landlord. 

    But before we make any changes we’d like your thoughts on what the Foundation should look like in the future and we’d be grateful if you could take just a couple of minutes to let us know your thoughts by completing this short online survey.

    Your comments are vital and will help us to shape the direction of the Aster Foundation moving forward, so thank you in advance.  

    The survey will close on 14 July 2017.         

  • Major works - Wimbledon Hall

    Major works - Wimbledon Hall

    Following the results of a recent independent survey we have identified the need to carry out a number of works to the blocks at Wimbledon Hall to maintain the buildings into the future.

    These major works will include: 

    • Asbestos research and design surveys
    • Replacement roofing (to include main blocks, lift motor room, car park and communal bin stores)
    • Roofline including fascias, soffits and rain water goods
    • Cavity insulation
    • Re-pointing and brickwork repairs
    • Removal of redundant gas heater flues
    • Replacement of insulated wall/façade panels
    • External decorations (including wash down/painting of external walls and communal areas)

    Those homes affected have been notified and residents should now have received a Stage 1 section 20 consultation letter to that affect.

    Residents wishing to submit a formal observation have until 28 July 2017.

    Written observations should be sent to Section 20 Officer, Sarsen Court, Devizes, Wiltshire, SN10 1AZ. Alternatively you can email observations to observations@aster.co.uk.

    A list of FAQs can be found here.

    Click to view the specification and project brief.

  • External redecoration – North Somerset, Bristol and Bath

    We will be undertaking cyclical maintenance works including pre-painting repairs on some properties in North Somerset, Bristol and Bath.

    Those homes affected have been notified and residents should now have received a Stage 2 section 20 consultation letter to that affect.

    Residents wishing to submit a formal observation have until 27 July 2017.  Any comments received after this date will not be considered. Written observations should be sent to Section 20 Officer, Sarsen Court, Devizes, Wiltshire, SN10 2AZ. Alternatively you can email observations to observations@aster.co.uk.

    Estimates submitted in respect of this consultation are available to view at Flourish House, 2 Cathedral Avenue, Wells, Somerset, BA5 1FD between 9.30am and 4.30 pm. 

    Please contact your housing officer Kate Hares to arrange an appointment. If you unable to attend the office please contact your housing officer to discuss other alternatives.

    A list of FAQs can be found here.

  • Internal and external decorations and pre-paint repairs contract

    The current contract we have for internal and external decorations and pre-paint repairs ends on 31 March 2018.

    We are therefore taking this opportunity to ensure that we have the most appropriate contractor(s) providing the services required.

    The preferred contractor(s) will undertake planned painting and repairs to the communal areas where you live. This will be carried out on a cycle in line with your lease, usually every six years.  

    Residents affected should now have received a Stage 2 section 20 consultation letter to that affect.

    If you would like to submit a formal observation please email observations@aster.co.uk by 26 July 2017

    A list of FAQs can be found here.

    The proposal can be found here.

  • Mechanical and electrical – April 2017

    The current contracts for mechanical and electrical repairs and maintenance (fire alarm systems, fire fighting equipment, sprinkler systems, emergency lighting, planned servicing and repairs to stair lifts and hoists, passenger lifts, CCTV, Communal TV systems and stored water testing) ends on 31 March 2018 and we need to have new contracts in place from this date.

    We are taking this opportunity to ensure that we have the most appropriate supplier(s) providing the services required.

    The preferred contractor(s) will undertake the programmed servicing and ad-hoc repairs of mechanical and electrical installations in all of our residential properties including communal areas where this equipment is currently installed or could be in the future.

    Those homes affected have been notified and residents should now have received a Stage 1 section 20 consultation letter to that affect.

    If you would like to submit a formal observation please email observations@aster.co.uk by 23 May 2017. 

    A list of FAQs can be found here.

    The service specification can be found here.

  • Efficiency Savings Working Group

    As part of our focus on value for money we are constantly working with customers and Aster staff to look at how we can become more efficient. The group will consider the benefits and implications of putting ideas into effect.

    If you have an idea on how we can do things more efficiently or would like an update on how we're doing, we'd love to hear from you. Please click here to email a member of the team.

Have your Say

Upcoming consultations

We'll let you know about upcoming consultations here.  Let us know if you'd like to get involved.

Have your say

Our previous consultations

Here are some of the changes we've made as a result of previous consultations. Thank you to everyone who shared their views with us.