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Current consultations

Aster wants to hear your views and make our services better. Here are the ways you can have your say on what we're doing.

  • Mechanical and electrical – April 2017

    The current contracts for mechanical and electrical repairs and maintenance (fire alarm systems, fire fighting equipment, sprinkler systems, emergency lighting, planned servicing and repairs to stair lifts and hoists, passenger lifts, CCTV, Communal TV systems and stored water testing) ends on 31 March 2018 and we need to have new contracts in place from this date.

    We are taking this opportunity to ensure that we have the most appropriate supplier(s) providing the services required.

    The preferred contractor(s) will undertake the programmed servicing and ad-hoc repairs of mechanical and electrical installations in all of our residential properties including communal areas where this equipment is currently installed or could be in the future.

    Those homes affected have been notified and residents should now have received a Stage 1 section 20 consultation letter to that affect.

    If you would like to submit a formal observation please email observations@aster.co.uk by 23 May 2017. 

    A list of FAQs can be found here.

    The service specification can be found here.

  • External redecoration – North Somerset, Bristol and Bath

    We will be undertaking cyclical maintenance works including pre-painting repairs on some properties in North Somerset, Bristol and Bath. Those homes affected have been notified and residents should now have received a Stage 1 section 20 consultation letter to that affect.

    Residents wishing to submit a formal observation have until 10 February 2017.  Any comments received after this date will not be considered. Written observations should be sent to Section 20 Officer, Sarsen Court, Devizes, Wiltshire, SN10 2AZ. Alternatively you can email observations to observations@aster.co.uk.

    A list of FAQs can be found here.

  • Efficiency Savings Working Group

    As part of our focus on value for money we are constantly working with customers and Aster staff to look at how we can become more efficient. The group will consider the benefits and implications of putting ideas into effect.

    If you have an idea on how we can do things more efficiently or would like an update on how we're doing, we'd love to hear from you. Please click here to email a member of the team.

  • Lettings Policy

    We have recently reviewed our Lettings policy.  You can view the policy here.

    Draft Lettings Policy

    If you wish to make any comments on this policy please contact customerengagementteam@aster.co.uk

    Closing Date for feeback is 11th June 2017

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Upcoming consultations

We'll let you know about upcoming consultations here.  Let us know if you'd like to get involved.

Have your say

Our previous consultations

Here are some of the changes we've made as a result of previous consultations. Thank you to everyone who shared their views with us.